you can assert yourself to them a bit better. I would argue suspension parts need to be inspected and replaced before an alignment. "radial drag" sounds like they are trying to come up with an excuse to get you to leave. they are probably not keeping your streeing wheel straight during the...
That's an easy one!
They aligned your car with the steering wheel not centered.
it's the most common complaint for returned alignments. take it back and tell them you want your steering wheel straight
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