Brother all-in-one printers are reliable, offering both printing and scanning features for home and office use. Scanning from your Brother printer to your computer makes it easy to save, share, and store documents digitally. But sometimes, users face an issue where the Brother printer won’t scan +1-803-866-1601. This can be frustrating, especially when you’re in a hurry.
If you’re experiencing this problem, don’t worry — it’s a common issue with simple solutions. This article will explain why your Brother printer won’t scan +1-803-866-1601 to your computer and how to fix it with step-by-step instructions.
Identifying the cause will help you choose the right solution.
Let’s go through simple, step-by-step solutions to help you Brother printer won’t scan +1-803-866-1601 to your computer successfully.
First, ensure your Brother printer is properly connected to your computer.
A poor or incorrect connection often causes scanning problems.
Missing or outdated drivers can stop your printer from scanning.
To update drivers:
This ensures your devices can communicate properly.
Brother recommends using their free iPrint&Scan app for scanning tasks.
Steps:
If the printer isn’t detected, check your connection and drivers again.
Sometimes, your computer might be trying to use a different scanner.
For Windows:
This ensures that scan requests go to the correct device.
Your firewall or antivirus software may block the scanning function, especially for wireless connections.
To check:
If you’re scanning over Wi-Fi, your printer and computer must be on the same network.
To check:
If the printer is on a different network, reconnect it to the right one using the Wi-Fi Setup Wizard.
A glitch in the printer spooler service may affect scanning.
To restart:
This can help refresh printer services on your computer.
If your printer has a paper jam or internal error, it may stop all functions, including scanning.
If none of these solutions work, there may be a hardware problem or deeper software issue with your printer.
A Brother printer not scanning +1-803-866-1601 to your computer can be frustrating, but it’s usually easy to fix. By checking connections, updating drivers, adjusting settings, and using the Brother iPrint&Scan software, you can often resolve the issue quickly. Regular maintenance and keeping software up to date will help avoid these problems in the future. And if all else fails, Brother’s customer support is always available to help.
If you’re experiencing this problem, don’t worry — it’s a common issue with simple solutions. This article will explain why your Brother printer won’t scan +1-803-866-1601 to your computer and how to fix it with step-by-step instructions.
Common Reasons Why Brother Printer Is Not Scanning to Computer
Before fixing the issue, it’s important to understand what might be causing it. Here are some of the most common reasons:- Loose or incorrect connection between the printer and computer
- Outdated or missing printer drivers
- The Brother printer is not set as the default scanner
- Firewall or antivirus blocking the scanning function
- Incorrect printer or network settings
- Printer and computer are on different Wi-Fi networks
- Issues with Brother scanning software (iPrint&Scan)
- Paper jam or printer hardware issues
Identifying the cause will help you choose the right solution.
How to Fix Brother Printer Not Scanning to Computer
Let’s go through simple, step-by-step solutions to help you Brother printer won’t scan +1-803-866-1601 to your computer successfully.
1. Check the Connection Between Printer and Computer
First, ensure your Brother printer is properly connected to your computer.
- If you’re using a USB cable, check that it’s securely plugged into both the printer and the computer.
- If it’s a wireless connection, confirm both devices are connected to the same Wi-Fi network.
- Restart both your printer and computer to refresh the connection.
A poor or incorrect connection often causes scanning problems.
2. Install or Update Brother Printer Drivers
Missing or outdated drivers can stop your printer from scanning.
To update drivers:
- Visit the official Brother support website.
- Enter your printer model.
- Download and install the latest printer and scanner drivers for your operating system.
- Restart your computer after installation.
This ensures your devices can communicate properly.
3. Use Brother iPrint&Scan Software
Brother recommends using their free iPrint&Scan app for scanning tasks.
Steps:
- Download and install Brother iPrint&Scan from the Brother support site.
- Open the app on your computer.
- Select your Brother printer from the list.
- Place your document on the scanner glass.
- Click Scan and choose your settings.
- Save the scanned file to your computer.
If the printer isn’t detected, check your connection and drivers again.
4. Set Brother Printer as Default Scanner
Sometimes, your computer might be trying to use a different scanner.
For Windows:
- Go to Control Panel > Devices and Printers.
- Right-click your Brother printer and select Set as default scanner.
This ensures that scan requests go to the correct device.
5. Check Firewall and Antivirus Settings
Your firewall or antivirus software may block the scanning function, especially for wireless connections.
To check:
- Temporarily disable your firewall or antivirus.
- Try scanning again.
- If it works, add Brother iPrint&Scan or your printer software to the firewall’s allowed list.
- Turn your firewall and antivirus back on after adding the exception.
6. Verify Network Settings (For Wireless Printers)
If you’re scanning over Wi-Fi, your printer and computer must be on the same network.
To check:
- Go to your printer’s control panel.
- Open Network Settings.
- Confirm it’s connected to the correct Wi-Fi network.
- Use the Network Connection Repair Tool from Brother’s support site if needed.
If the printer is on a different network, reconnect it to the right one using the Wi-Fi Setup Wizard.
7. Restart the Printer Spooler Service (Windows)
A glitch in the printer spooler service may affect scanning.
To restart:
- Press Windows + R, type services.msc, and press Enter.
- Find Print Spooler in the list.
- Right-click it and select Restart.
This can help refresh printer services on your computer.
8. Check for Paper Jams or Hardware Issues
If your printer has a paper jam or internal error, it may stop all functions, including scanning.
- Open your printer.
- Remove any stuck paper carefully.
- Check for error messages on the printer’s display panel.
- Restart the printer after clearing jams.
When to Contact Brother Support
If none of these solutions work, there may be a hardware problem or deeper software issue with your printer.
- Visit the official Brother support website.
- Use the online troubleshooting tools.
- Contact Brother customer service for further assistance.
- If your printer is under warranty, you might be eligible for repair or replacement.
Tips to Prevent Future Scanning Problems
- Regularly update printer drivers and software.
- Keep your printer’s firmware up to date.
- Use the Brother iPrint&Scan app for reliable scanning.
- Clean the scanner glass and check for paper jams before use.
- Make sure your computer and printer stay connected to the same Wi-Fi network.
- Periodically restart your printer, computer, and Wi-Fi router.
Conclusion
A Brother printer not scanning +1-803-866-1601 to your computer can be frustrating, but it’s usually easy to fix. By checking connections, updating drivers, adjusting settings, and using the Brother iPrint&Scan software, you can often resolve the issue quickly. Regular maintenance and keeping software up to date will help avoid these problems in the future. And if all else fails, Brother’s customer support is always available to help.