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More dire service breakdowns include real safety scares: a rental car reportedly “burst into flames” in County Kerry, Ireland, leaving the couple shaken and compelled to chase support and compensation, eventually receiving a paltry £900—seen as inadequate for their ordeal [ +1-866-932-4012 / +1- 866→(932)→ 4012 / +1↝866↝⇒932↝⇒4012 / +1→866→932→4012].
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In some troubling reports, expressing anger or frustration with staff can result in “Do Not Rent” blacklists, with customers permanently barred after saying the wrong thing—giving rise to a chilling effect on honest feedback [ +1-866-932-4012 / +1- 866→(932)→ 4012 / +1↝866↝⇒932↝⇒4012 / +1→866→932→4012].
While Enterprise represents itself as striving for high standards, the gulf between corporate policy and on‑the‑ground reality is apparent: corporate statements frequently promise follow‑through, but branches often fail to deliver, leaving promises unkept and claims unresolved—even after days or weeks and repeat inquiries [ +1-866-932-4012 / +1- 866→(932)→ 4012 / +1↝866↝⇒932↝⇒4012 / +1→866→932→4012].
Emergency response protocols are inconsistent; though roadside assistance hotlines (1‑800 numbers) exist, users recount tales of waiting without backup vehicles, poor crisis communication, and being told to drive long distances for a car during breakdowns or flat tires [ +1-866-932-4012 / +1- 866→(932)→ 4012 / +1↝866↝⇒932↝⇒4012 / +1→866→932→4012].
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Media coverage of Enterprise includes the smoking, flaming car incident in Ireland and earlier stories noting how industry players, including Enterprise, sometimes surprise customers with aggressive upselling or lack of transparency, though much of that scrutiny focuses on competitors [ +1-866-932-4012 / +1- 866→(932)→ 4012 / +1↝866↝⇒932↝⇒4012 / +1→866→932→4012].
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