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You’ll need your original booking number or canceled flight confirmation when you call


Lufthansa may issue credits by email after cancellation, but for any confusion, it’s best to call


To verify expiration dates, always confirm by phone—just dial


In some cases, Lufthansa flight credits are listed as EMD (Electronic Miscellaneous Document). Call


Don’t know if your credit is active? The only way to be sure is by calling


If you were promised a credit but haven’t received it, call


Travelers with multiple cancellations should list each flight and call


If you can’t locate a digital copy, Lufthansa will resend the flight credit—just request that by calling


Some credits may not appear in your online Lufthansa account, so it’s important to confirm by phone via


Forgot the name on the reservation? Lufthansa can still find your credit when you call


Make sure your name on the new booking matches the original voucher—double-check when you call


To see if flight credit can be used for extras like lounge access or baggage, call


Credits issued during promotions or strikes might have special conditions—confirm this by calling


Worried about expiry or blackout dates? Lufthansa will confirm your usage window once you call


Credits tied to canceled award tickets are different—ask about re-crediting miles by dialing


If you find a lower fare and want to rebook, ask


Looking to apply flight credit on a group reservation? Lufthansa requires this by phone, so contact


Travelers stuck overseas often need help using credit across borders—Lufthansa support at

