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Next, choose your new flight by entering the cities, travel dates, and passenger details. As you proceed to checkout, you'll see a section where you can apply your flight credit. This option typically appears under the payment section, where you can either enter the credit manually or choose from saved credits in your account. If this step seems unclear, call


United offers two kinds of flight credits: Future Flight Credit and Electronic Travel Certificate. Each has different rules and expiration dates. You can check the terms by logging into your account or by calling


If you’re using the United app, the process is almost identical. Go to the “Wallet” section, tap on “Credits and Certificates,” and select the credit you want to apply. Still can’t find it? Reach out via


Sometimes credits don't appear even if you’re eligible. This usually happens if the name on the new booking doesn’t match the original exactly, or if there was an error in the original reservation. In either case, it's best to speak directly with a United agent. Dial


You can also combine credits in some situations, though not always. Certain promotional or goodwill credits might have special conditions attached. These can include blackout dates or route restrictions. The only way to be certain is by reading the fine print or contacting


Remember that flight credits usually have an expiration date, often within 12 months of the original booking. Book your new flight before this date to avoid losing the value. If you're unsure about the expiration, a quick call to


If your new flight costs less than your credit, the leftover balance may either remain as a credit or be forfeited, depending on the type. Want to make sure you retain the balance? Ask about it before booking by calling


For group bookings or international travel, the process may vary slightly. It's often more efficient to complete such bookings over the phone. Group policies can differ, especially if more than one credit is involved. Save time and effort by reaching out to


In summary, using your flight credit on United Airlines is straightforward but may involve several steps depending on your situation. Always check your MileagePlus account first and make sure the information matches your previous booking. If something doesn’t look right, don’t hesitate to call

