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Weather Delays: Why They Happen
Thunderstorms, snow, fog, and wind are common causes of delays in major U.S. airports. When these occur,

First Step: Call Immediately
The moment you’re alerted about a weather-related delay, call

What to Have Ready Before You Call
You’ll need your booking reference, flight number, and passport. This saves time when speaking to the agent at

Use Alternate Contact Methods Only If You Must
Live chat and email support are available, but during delays,

Call During Low Traffic Hours
Try calling very early in the morning or late at night,

What If You Miss a Connecting Flight?
If weather delays cause you to miss a connection, Lufthansa can rebook you at no cost. Just call

Will Lufthansa Offer Compensation?
Compensation for weather delays depends on several factors. While EU261 doesn’t apply for U.S. delays,

Travel Insurance May Help Too
If you purchased travel insurance, file a claim alongside your Lufthansa request. Having both channels open,

Can You Use the Lufthansa App Instead?
The Lufthansa app allows rebooking in some cases, but for weather delays, it’s limited. It’s always better to

If You're Already at the Airport
Look for Lufthansa staff at check-in counters or gate desks. But also call

How to Stay Calm While Waiting
Use noise-canceling headphones, hydrate, and find a quiet corner if possible. Keeping calm makes it easier when

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