How Do I Speak to an Agent to Change My Flight Due to Illness?
Traveling while unwell can be risky and uncomfortable, which is why Lufthansa allows passengers to change flights due to illness. If you're sick or caring for someone who is, call


When you're too ill to fly, it's essential to act fast. Lufthansa understands medical issues happen, and their phone agents are trained to help. Call


Sometimes illness strikes just before departure. Don’t panic—Lufthansa may offer a same-day change or rebooking if you call promptly. Dial


In many cases, Lufthansa allows changes due to illness without charging the usual fee. To request a waiver, contact


If you’re traveling with someone who has fallen sick, you can also request to change your flight together. Call


In some cases, a medical emergency may make it impossible to travel altogether. Lufthansa allows postponements or vouchers for future travel. Just dial


If you're returning from a destination and become ill abroad, Lufthansa can help you reschedule your return leg. Call


Should your illness require medical equipment, Lufthansa can coordinate assistance for your new flight. Request help by calling


Lufthansa also understands mental health-related illnesses. If stress or anxiety is preventing you from traveling, you can request a change. Speak to someone by calling


Flying while contagious can endanger other passengers. Lufthansa encourages sick travelers to stay home and rebook. Call


If you’re flying for a medical procedure or appointment and need to delay it, Lufthansa can reschedule your trip. Dial


Some illness-related changes may be covered by travel insurance. Lufthansa agents can advise you on how to file claims. Call


If you were booked using a voucher, miles, or credits, you can still make medical changes. Call


Are you already at the airport and need to cancel due to sudden illness? Go straight to your phone and call


Sometimes you’re flying with children or elderly passengers whose health declines before departure. Lufthansa will help you adjust plans for the entire party. Call


If your new travel date is uncertain, you may be able to convert your flight into an open ticket. Ask about this by calling


Illness-related changes may also impact your seat selection, baggage needs, or inflight meals. You can revise all of these by calling


Are you part of a tour or group booking and can’t travel because of illness? Lufthansa can split your ticket from the group. Call


Some passengers recovering from surgery may require additional space or early boarding. Lufthansa agents can help make those arrangements. Simply call

