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Start by preparing your booking info—




Dial




During the call,




Explain clearly the new travel date, time, or destination.




United’s phone agents will check real-time seat maps.




If you're making changes due to an emergency,




Flexible tickets can also be upgraded during the same call.




If you’ve already checked in but need to reschedule,




Ask the representative to email a new confirmation immediately.




If you’re holding travel credits or a travel certificate,




Changing travel companions? That can also be handled over the phone.




Travelers with disabilities or special needs should also mention this.




If you're part of a frequent flyer program,




If your new ticket is cheaper than the original,




Always confirm the change window for future flexibility.



