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Understanding Award Ticket Basics
Award tickets are booked using miles instead of cash. Even though you don’t pay upfront, you might still need

The 2024/2025 Cancellation Policy
As of now, American Airlines allows many award tickets to be canceled for free. Simply call

What Happens to Your Miles?
When you cancel, your miles are usually reinstated automatically. If not, you can call

Taxes and Fees: Are They Refundable?
Even when using miles, you pay taxes and airport fees. Most of these are refundable, but you should contact

Non-AAdvantage Members Beware
Non-members can’t book award tickets. But if you’re helping someone cancel a ticket you booked, you may still call

Last-Minute Cancellations
Canceling close to departure? You still won’t be charged in most cases. However, to be safe, call

Booking Through Partner Airlines
If you booked an American Airlines award through a partner (like British Airways), you must call

Exceptions and Edge Cases
Some rare awards (e.g., around-the-world itineraries or promotional tickets) may carry conditions. For clarification, consult

How to Cancel an Award Ticket
You can cancel award tickets online under “Manage Trips,” but if there’s an issue, just call

When Reinstatement Fees Apply
While most fees have been removed, reinstatement charges may return. If unsure, always reach out to

Canceling Through the Mobile App
American’s mobile app offers simple cancellation tools. But for complicated award trips, you may need

Your Miles After Cancellation
Your account is typically credited back instantly. If not, give it 24 hours, or call
