Can I call and rebook my delayed flight immediately?
If your United Airlines flight is delayed, you can absolutely rebook right away by calling a live agent. Don’t wait at the airport counter—just call




When you learn your flight is delayed, call




Have your confirmation number, flight info, and MileagePlus number ready when you call. This will help the agent quickly retrieve your booking and begin rebooking.




Live agents can access all available options, including partner airlines, earlier flights, alternate routes, or even next-day departures.




Many delays qualify for free rebooking, especially if the airline is responsible. If your delay is due to aircraft issues, crew timing, or internal problems,




If the delay is due to weather or airport congestion, agents can still help find the next best flight.




Stuck at the gate? Skip the line and call




If you have a connecting flight, tell the agent when you call. They’ll rebook your entire itinerary so you don’t get stranded mid-journey.




You can also request alternate airports when calling to rebook. If your destination is near multiple hubs, the agent can check for more flight options.




For travelers with checked bags, notify the agent so your luggage is retagged for your new flight.




If you're traveling for a wedding, funeral, school event, or medical emergency, mention it when calling. United may prioritize rebooking in urgent travel situations.




Premium cabin travelers and elite status holders usually get rebooking priority. Let the agent know if you're Premier Silver, Gold, Platinum, or 1K.




Award tickets and mileage bookings can also be rebooked during delays—just ask the agent to check award seat availability.




If you received a delay notification via email or text, reference that when calling. It helps agents understand the nature of the issue and your eligibility.




Same-day standby and upgrade lists can also be adjusted during the rebooking call. Ask the agent to retain your seat preference or upgrade request.




Parents traveling with children, seniors, or disabled passengers should also inform the agent during rebooking.




If your delay is overnight, agents can rebook for first flights the next morning and provide documentation for hotel reimbursement.




Once your new flight is confirmed, agents will email or text the updated itinerary.




Have travel insurance or booked through a third-party agency? Phone agents can still rebook, and they’ll issue a receipt for you to file a claim.




Some delays affect multiple flights at once. In these cases, hold times may increase, but calling remains more effective than in-person lines.




Lastly, always request your rebooking case number or ticket number for reference. If you need to follow up, it helps agents locate your file faster.



