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First, let's understand what flight credit is. When a flight is canceled—either by you or the airline—American Airlines offers compensation in the form of a trip credit or flight credit.



Step 1: Locate Your Credit Information
When your flight gets canceled, American Airlines sends you an email confirmation.



If you can't find the email, no problem.


Step 2: Understand Credit Types
American Airlines offers two primary credit types:
- Trip Credit: For non-refundable ticket cancellations.
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- Flight Credit: Issued when flights are canceled voluntarily.
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Make sure you know which one applies to you because the redemption process varies.

Step 3: Redeem the Credit Online
Here’s how:
- Visit the American Airlines website.
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- Start a new flight search.
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- At the payment section, click on "Add Flight Credit".
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- Enter your 13-digit number and your name.
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If there’s any remaining balance after applying the credit, pay the rest via card.

Step 4: Use via Phone Support
If you're uncomfortable booking online, dial




Step 5: Check the Expiration Date
Flight credits are not forever.




Step 6: Use It Wisely
- Combine multiple credits if needed.
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- You cannot use it for extras like baggage fees.
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- Book before the expiration date, but your travel can occur later.
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Pro Tip:
If you're unable to use the credit due to unforeseen reasons, American Airlines might offer exceptions but only through customer service at


In summary, using your American Airlines credit is straightforward if you understand the process.



