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Let the representative know you need to rebook due to a family event.




United has eliminated change fees for most tickets, which helps a lot in family-related situations.





If the new family event date is still flexible, ask about flight credits instead.




Rescheduling around family events can also mean needing to change your airport or arrival time.




Don’t hesitate to ask about seat selection, upgrades, or travel with children if applicable.





United understands that family comes first, and their support teams are trained accordingly.




