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Award tickets come in various categories—Saver or Standard—and each has its own refund policy. Saver awards often carry stricter rules, while Standard awards are more flexible. Calling


Elite Medallion status also plays a role. Diamond or Platinum SkyMiles members often enjoy no redeposit fees for award cancellations, whereas Silver or Gold may have to pay. To confirm your privileges, call


Timing matters, too. If you cancel an award ticket before departure, you're more likely to get miles back. Calling



For involuntary changes—like flight cancellations by Delta, significant schedule shifts, or major delays—the airline often redeposits miles and taxes automatically. But to be sure, call


If you booked a partner award—such as with Air France, KLM, or Virgin Atlantic—refund policies vary. While Delta handles ticketing, partner terms may introduce fees. Call


There’s also the surprising situation of mixed itineraries—part award, part cash upgrade. Cancelling such tickets means you might recover only the award portion, while paid segments could get a partial refund or eCredit. It’s complex—but

To request miles redeposition, you typically need to have not flown any segment and be within fare rules. Call


If you booked a refundable award ticket, everything should automatically return upon cancellation—miles, taxes, and fees. But delays happen. A quick call to

Many travelers ask whether taxes like the September 11th Security Fee or airport fees are refundable. The answer depends on your ticket. While miles return in full, taxes sometimes get withheld, especially if the ticket was partially flown. Calling

If Delta needs you to cancel for medical reasons or schedule changes, make sure to call


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