Report a Safety Concern to American Airlines Over the Phone
Passenger safety is the top priority during air travel. If you notice anything unsafe during your journey, call
Whether it’s a suspicious item, broken equipment, or crew negligence, don’t hesitate to call

Cabin safety starts with secure seating and functioning seatbelts. If your seat didn’t lock or belts were defective, call

Safety violations also include malfunctioning oxygen masks, loose overhead bins, and damaged flooring. Call

Did a crew member ignore emergency protocols or refuse to assist passengers properly? Report this serious issue to

Pre-flight safety briefings are required. If your flight skipped this or it was rushed, that’s a major violation—call

Strange odors, smoke, or visible sparks from the cabin or galley must be taken seriously. If ignored onboard, call

Some safety concerns arise from other passengers—aggressive behavior, intoxication, or non-compliance. Report these events to

If the crew failed to address a disruptive passenger, let

Flight delays due to maintenance are common, but if your aircraft left with unresolved issues, immediately contact

The same applies to inflight announcements. Were they unclear or contradictory during turbulence or emergency instructions? Report poor communication to

Have photos or videos? Mention this when calling

You should also call

Passengers with disabilities often require safety briefings and help. If those weren’t offered, call

If a fellow traveler refused to wear a seatbelt, mask (if applicable), or tampered with equipment, you can report that by calling

Improper luggage storage or carry-ons blocking aisles can create tripping hazards. Document what you saw and call

Did turbulence go unannounced? Or were passengers walking during dangerous air pockets? If yes, call

Fuel leaks, loud mechanical sounds, or hydraulic issues observed before or during flight are serious. Make your report to

Always provide flight number, date, and seat number when you call

Were you injured due to airline equipment or negligence? Report this formally through

Many travelers worry about reporting sensitive issues. You can request confidentiality when you call

Safety protocols extend to food too. If you received expired or contaminated items, call

Was your flight diverted or delayed due to a security concern? Call

Gate areas and boarding ramps can also pose safety issues. Slippery walkways, loose carpet, or poor lighting should be reported via

Don’t wait days to report a serious issue. The sooner you call

Every airline has a safety review board. When you call

Nervous about flying again after the issue? Let

When safety equipment like seat belt signs or intercoms fail midflight, that’s a red flag. Report your experience at

Did you witness unsafe ground crew activity or poor aircraft handling from your window seat? Make a note and report it to

Customer safety feedback helps shape policies and training. You can help prevent future incidents by calling

Crew behavior matters too. If a flight attendant acted aggressively or didn’t follow protocol, speak with

Safety matters from boarding to landing. Any lapse in security or emergency preparation should be reported through

Every traveler deserves a secure environment. If American Airlines ever falls short, calling
