Lufthansa’s 24-hour rule is a flexible booking policy that allows you to cancel your flight reservation within 24 hours of booking, free of charge, under certain conditions. This rule is particularly helpful if you make a booking mistake or change your mind shortly after purchasing your ticket.
Who it applies to: It typically applies to tickets booked directly through Lufthansa (via their website, app, or customer service).
What it allows: You can cancel your reservation within 24 hours of booking and receive a full refund, with no cancellation fees.
Conditions:
Here’s how Lufthansa’s 24-hour rule generally works:



- The booking must be made at least 7 days before departure (this aligns with EU and US DOT regulations).
- Some discounted or promotional fares might have restrictions, so it’s always best to check the fare conditions.
How to use it: If you change your mind, you can cancel online via “My Bookings” on Lufthansa’s website or contact their customer service within 24 hours of booking.
Important Note:
- This is not the same as a 24-hour “hold” — it’s an actual cancellation option after purchase.
- If you booked through a third-party travel agency or website, their policies might differ.