If your Canon printer shows offline on Mac or Windows [Dial +1-801-878-6858 USA], it’s likely due to connection problems, outdated drivers, or incorrect settings. Check Wi-Fi or USB connections, restart devices, update drivers, and set the printer to “Use Printer Online.” These simple steps can quickly restore your Canon printer’s online status. [Dial +1-801-878-6858 USA]
If the problem persists:
Common Reasons Why Your Canon Printer Shows Offline
Before diving into the solutions, it’s essential to understand what might cause your Canon printer to go offline:1. Connection Issues
Poor or unstable connections between your printer and computer — whether through Wi-Fi, USB, or Ethernet — can cause offline status.2. Outdated or Corrupted Printer Drivers
If your printer drivers are outdated, incompatible, or corrupted, they can prevent proper communication between your computer and printer.3. Printer Not Set as Default
If another device is set as the default printer, your Canon printer might show as offline during print jobs.4. Stuck Print Jobs in the Queue
Unprocessed or corrupted print commands stuck in the queue can also trigger the offline error.5. Incorrect Printer Settings
Your computer might have the "Use Printer Offline" mode enabled accidentally, causing the printer to disconnect.6. Software or Firmware Glitches
Occasionally, bugs in printer software or firmware updates can lead to offline errors.How to Fix Canon Printer Offline Issue on Mac
If you’re a Mac user experiencing this issue, follow these steps:1. Check Printer Connection
- Ensure your Canon printer is powered on.
- Verify the USB or Wi-Fi connection between your Mac and printer.
- For wireless printers, make sure both devices are connected to the same Wi-Fi network.
2. Set Your Canon Printer as Default
- Go to Apple Menu > System Preferences > Printers & Scanners.
- Select your Canon printer from the list.
- Click Set as Default.
3. Reset the Print System
If the problem persists:
- Go to System Preferences > Printers & Scanners.
- Right-click on the printer list and select Reset printing system.
- Re-add your Canon printer.
4. Clear Print Queue
- Open Printers & Scanners.
- Select your printer and click Open Print Queue.
- Remove or cancel all pending print jobs.
5. Update Printer Drivers
Visit https://ij.start.canon or the official Canon support page to download and install the latest drivers for your printer model.How to Fix Canon Printer Offline Issue on Windows
If you’re a Windows user, follow these simple steps:1. Check Connection Status
- Ensure the printer is turned on.
- Check Wi-Fi, USB, or Ethernet connections.
- Restart your printer and computer.
2. Set Printer as Default
- Go to Settings > Devices > Printers & scanners.
- Select your Canon printer.
- Click Manage > Set as default.
3. Disable "Use Printer Offline" Mode
- Open Control Panel > Devices and Printers.
- Right-click on your Canon printer and select See what’s printing.
- In the new window, click Printer in the menu bar.
- Uncheck Use Printer Offline if selected.
4. Clear Print Queue
- In Devices and Printers, right-click your Canon printer.
- Select See what’s printing.
- Cancel or delete all pending print jobs.
5. Update or Reinstall Printer Drivers
- Visit ij.start.canon or Canon’s support page.
- Download the latest drivers compatible with your Windows version.
- Install them and restart your computer.
Additional Troubleshooting Tips for Both Mac and Windows
Restart Printer and Router
Sometimes a simple restart can fix minor connectivity glitches.Run Printer Troubleshooter (Windows)
- Go to Settings > Update & Security > Troubleshoot.
- Select Printer > Run the troubleshooter.
Check for Software and Firmware Updates
Ensure your printer and computer operating systems are updated to avoid compatibility issues.Re-add the Printer
Removing and re-adding the printer can resolve invisible software conflicts:- Mac: Go to Printers & Scanners, delete the printer, and re-add it.
- Windows: Go to Devices and Printers, remove the device, and re-add it.
When to Contact Canon Support
If none of these fixes work, the problem might be hardware-related or a deeper software glitch. In such cases:- Visit https://www.canon.com/support.
- Contact Canon customer support via chat, email, or phone.
- Get professional help or consider warranty services if applicable.