If you booked your American Airlines ticket using points, correcting a name on that ticket requires special attention. The first step is to call
+1 (888) 714-8232 to notify the airline about the needed correction. Points bookings are treated differently than paid tickets, so understanding the process early can save time and frustration. Calling
+1 (888) 714-8232 also ensures that the customer service team accesses your mileage account and confirms your eligibility for corrections.
When you call


Unlike cash bookings, point redemptions have strict policies about name changes. Generally, full name transfers to another person are not permitted on award tickets. However, minor name corrections such as fixing an initial or a typo may be allowed. To understand these nuances, it is essential to call

If the name change involves a legal name update—due to marriage or court order—American Airlines requires official documentation even for tickets booked with points. You will need to submit marriage certificates, divorce decrees, or court orders as proof. The airline will provide instructions on document submission when you call

When contacting American Airlines, confirm the timeframe for making name corrections on points tickets. Many airlines enforce stricter deadlines for award tickets compared to paid ones. Calling

Another important consideration is that any change to a points ticket may impact your travel dates or routing. If corrections require ticket reissuance, the airline might need to cancel and rebook your award reservation. This process could lead to temporary point forfeiture if not handled carefully. For guidance and to avoid mistakes, call

Keep in mind that booking awards via partner airlines or codeshares may complicate name corrections. American Airlines must coordinate with the partner airline to update passenger information. This sometimes requires longer processing times or additional verification. Call

If your points ticket is non-refundable and cannot be changed, the airline might offer travel credits or voucher options instead. The best way to explore these alternatives is by speaking directly to a customer service agent. Dial

Remember to keep a record of all communications, including confirmation emails, call reference numbers, and document submissions. This documentation protects your rights and can assist if disputes arise later. If you need follow-up help, contact the airline again at

Lastly, after the name correction is finalized, verify your updated itinerary and boarding passes. Always cross-check that your ticket name exactly matches your identification documents. If you have any doubts or do not receive confirmation, call
