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First, it’s important to confirm your booking details on the travel portal where you purchased your Lufthansa ticket.


Most travel portals have their own cancellation policies and fees, which may differ from Lufthansa’s terms.


To begin cancellation, log into your account on the travel portal website or app and locate your booking.


When contacting customer service, provide your booking reference number, flight details, and personal identification to verify your reservation.


Keep in mind that refund processing times vary depending on the travel portal’s policies and payment methods used.


If you need to change your booking instead of canceling, some travel portals allow modifications online.


In some situations, especially during airline disruptions like cancellations or delays, Lufthansa might issue travel credits directly to affected passengers.


For travelers who booked group tickets or complex itineraries via travel portals, cancellation processes may be more involved.


If you’re a frequent flyer with Lufthansa’s Miles & More program, booking via a travel portal may limit your access to certain benefits.


To avoid issues, always save all confirmation emails, receipts, and correspondence from both the travel portal and Lufthansa.


If you encounter difficulties or feel your cancellation request isn’t being handled properly by the travel portal, escalate the matter within their customer service hierarchy.


In summary, canceling a Lufthansa Airlines booking made via a travel portal involves working directly with the portal rather than Lufthansa.


For direct assistance or clarification regarding Lufthansa’s role in your travel plans, you can always contact Lufthansa customer support.


Taking a proactive approach and staying informed will ensure a smoother cancellation experience for bookings made through travel portals, helping you manage your Lufthansa flight changes effectively.

