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Start by gathering your flight information—




Once connected, let the representative know you have a flexible ticket.




Most flexible fares are fully refundable or changeable.




The agent will confirm the current cancellation policy for your fare.




Be sure to request email confirmation after cancellation.




If you’re canceling a round trip,




You can also cancel for someone else on your reservation.




If you're entitled to a refund,




Travelers with special services like meal orders or seat upgrades



