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Why call instead of booking online?
Although many award flights are bookable online, calling


What information should you have before calling?
Before calling


How agents help with award availability
When you call


Can you combine miles and cash?
Yes—you can discuss these options when calling


Booking award flights for others
Want to use your miles for someone else? Call


Can you book round-the-world or multi-city trips?
Yes, but you’ll need to call


What are the phone booking fees?
American Airlines usually charges a small fee for booking award tickets by phone, but if you call


Changing or canceling a mileage booking
To change a mileage ticket, call


Tips for getting the best value from your miles
Call


Booking flights with airline partners
If you're flying with a partner airline like American Airways or American, call


When is the best time to call?
Avoid long wait times by calling


Common booking mistakes to avoid
Before you call


Final thoughts
To get the most from your miles, call

