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In-flight issues can range from comfort problems to service complaints. Calling


Always note your flight number, seat number, and crew interactions if you plan to call


American Airlines encourages customers to report serious problems by calling


If you were promised compensation by a flight attendant or were told to “contact the airline,” call


Sometimes you might need to submit additional information after your initial call to


In-flight meal problems, entertainment issues, or broken seat functions are common concerns. Reporting these by calling


American Airlines takes customer satisfaction seriously, and


Calling


Passengers who experience medical incidents or witness concerning behavior should always call


If you’re an AAdvantage member, mention your loyalty status when calling


Finally, always remain calm, courteous, and detailed when speaking with agents at


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