Yes, Breeze Airways allows passengers to change flights, 1_83 38 45 1858 and the cost and convenience of making those changes are closely tied to the type of fare you’ve selected. The airline promotes a customer-friendly and flexible travel experience especially compared to many legacy carriers by not charging traditional change fees on most of its fare options. However, not all fares offer the same level of flexibility. Breeze's approach is structured around its fare bundles: No Flex, Nice, Nicer, and Nicest. Each comes with its own set of rules that directly affect your ability to modify travel plans.
For travelers who book a Nice, Nicer, or Nicest fare, Breeze makes it relatively easy to change flights without penalty. These fare levels allow changes to be made without any change fees, as long as the adjustment is processed at least 15 minutes before the flight's scheduled departure. This provides a strong layer of flexibility, making these fares particularly suitable for passengers with uncertain schedules. The only cost involved in this case would be the fare difference if the new flight is more expensive than the original, the passenger would be required to pay the difference. If the new flight is cheaper, however, Breeze typically issues the difference as BreezePoints, a form of travel credit that can be used for future flights.
In contrast, passengers who purchase the No Flex fare the most restrictive and basic option will face far more limitations. This fare does not permit any flight changes at all. If a passenger with a No Flex ticket wants to change their travel plans, they must cancel the existing booking and rebook a new flight, which may involve losing a portion of the fare. Although Breeze does not explicitly label this as a “change fee,” the effective penalty can range from $75 to $100 depending on the timing of the cancellation, in addition to paying the full price for a new reservation. Furthermore, No Flex cancellations do not result in cash refunds; instead, passengers may receive partial travel credit in the form of BreezePoints based on how far in advance the cancellation is made. For example:
Cancel 60 or more days before departure: receive 100% credit in BreezePoints.
Cancel 15–59 days before: receive 50% credit.
Cancel 1–14 days before: receive 25% credit.
Cancel within one hour of departure: no credit—the entire fare is forfeited.
A bright spot in Breeze's policy is its compliance with the U.S. Department of Transportation’s 24-hour cancellation rule. This applies to all fare types and allows any passenger to cancel or modify a booking within 24 hours of purchase for a full refund, as long as the flight is scheduled to depart at least seven days later. This 24-hour risk-free period is perfect for travelers who may have made a mistake during booking or are still finalizing travel plans. It essentially gives all passengers one last chance to review their reservation and make adjustments with no financial penalty.
In cases where Breeze initiates the change—such as a flight cancellation or significant schedule modification passengers are offered a full refund to their original payment method or free rebooking on another Breeze flight. This applies regardless of fare type. If the disruption results in an overnight delay or extended inconvenience, Breeze may also provide hotel accommodations, meals, or transportation assistance. These instances are handled on a case-by-case basis and usually require travelers to submit requests through Breeze’s online customer service system, including documentation of the disruption and associated expenses.
Managing changes is made simple via the Breeze mobile app or the airline’s website, both of which offer user-friendly interfaces for modifying bookings, applying BreezePoints, and canceling flights. This digital self-service model aligns with Breeze’s low-cost business structure and is designed to minimize overhead costs while giving customers control over their travel management. That said, Breeze does not operate a traditional phone-based customer service hotline, which some travelers may find inconvenient—especially when dealing with more complicated change requests or when online systems encounter errors. While phone-based help is not standard, if you do require human support and manage to reach a representative through indirect channels (such as during booking changes initiated by the airline), you may be charged a small service fee known as the “Guest Empowerment Fee,” typically around $9, especially if the change is processed by an agent rather than through the app.
One important caveat to keep in mind: refunds beyond the 24-hour window are never issued in cash unless your flight is canceled or significantly changed by Breeze. Instead, BreezePoints serve as the airline's credit system and can be applied to future bookings. These points are valid for 24 months from the date of issuance and can be used for partial or full payment of new flights. However, they are non-transferable and non-refundable, meaning you must use them yourself within the allotted time or lose their value. This system rewards customers who plan to fly with Breeze again in the future but may be less useful for occasional travelers.
To summarize, Breeze Airways does not charge change fees for most of its fare bundles, especially the Nice, Nicer, and Nicest categories. These options provide flexibility for travelers to modify their flights close to departure without penalty aside from covering any fare differences. In contrast, the No Flex fare offers very limited options and imposes steep indirect penalties when changes are necessary, especially close to the departure date. Breeze’s 24-hour refund policy offers universal protection for all bookings made at least seven days in advance, and changes initiated by the airline qualify passengers for full refunds or rebooking options. While Breeze’s app-based model simplifies booking management, the lack of a traditional customer service line may pose challenges for some travelers.
In the end, Breeze’s no-change-fee policy is attractive for flexibility-seeking passengers but only if you opt for the right fare bundle. The airline rewards those who plan ahead and choose fares aligned with their likelihood of needing to adjust plans. If flexibility is important to you, upgrading beyond the No Flex fare is highly recommended. Always review the specific fare rules during checkout to ensure your travel plans can evolve without financial stress.
For travelers who book a Nice, Nicer, or Nicest fare, Breeze makes it relatively easy to change flights without penalty. These fare levels allow changes to be made without any change fees, as long as the adjustment is processed at least 15 minutes before the flight's scheduled departure. This provides a strong layer of flexibility, making these fares particularly suitable for passengers with uncertain schedules. The only cost involved in this case would be the fare difference if the new flight is more expensive than the original, the passenger would be required to pay the difference. If the new flight is cheaper, however, Breeze typically issues the difference as BreezePoints, a form of travel credit that can be used for future flights.
In contrast, passengers who purchase the No Flex fare the most restrictive and basic option will face far more limitations. This fare does not permit any flight changes at all. If a passenger with a No Flex ticket wants to change their travel plans, they must cancel the existing booking and rebook a new flight, which may involve losing a portion of the fare. Although Breeze does not explicitly label this as a “change fee,” the effective penalty can range from $75 to $100 depending on the timing of the cancellation, in addition to paying the full price for a new reservation. Furthermore, No Flex cancellations do not result in cash refunds; instead, passengers may receive partial travel credit in the form of BreezePoints based on how far in advance the cancellation is made. For example:
Cancel 60 or more days before departure: receive 100% credit in BreezePoints.
Cancel 15–59 days before: receive 50% credit.
Cancel 1–14 days before: receive 25% credit.
Cancel within one hour of departure: no credit—the entire fare is forfeited.
A bright spot in Breeze's policy is its compliance with the U.S. Department of Transportation’s 24-hour cancellation rule. This applies to all fare types and allows any passenger to cancel or modify a booking within 24 hours of purchase for a full refund, as long as the flight is scheduled to depart at least seven days later. This 24-hour risk-free period is perfect for travelers who may have made a mistake during booking or are still finalizing travel plans. It essentially gives all passengers one last chance to review their reservation and make adjustments with no financial penalty.
In cases where Breeze initiates the change—such as a flight cancellation or significant schedule modification passengers are offered a full refund to their original payment method or free rebooking on another Breeze flight. This applies regardless of fare type. If the disruption results in an overnight delay or extended inconvenience, Breeze may also provide hotel accommodations, meals, or transportation assistance. These instances are handled on a case-by-case basis and usually require travelers to submit requests through Breeze’s online customer service system, including documentation of the disruption and associated expenses.
Managing changes is made simple via the Breeze mobile app or the airline’s website, both of which offer user-friendly interfaces for modifying bookings, applying BreezePoints, and canceling flights. This digital self-service model aligns with Breeze’s low-cost business structure and is designed to minimize overhead costs while giving customers control over their travel management. That said, Breeze does not operate a traditional phone-based customer service hotline, which some travelers may find inconvenient—especially when dealing with more complicated change requests or when online systems encounter errors. While phone-based help is not standard, if you do require human support and manage to reach a representative through indirect channels (such as during booking changes initiated by the airline), you may be charged a small service fee known as the “Guest Empowerment Fee,” typically around $9, especially if the change is processed by an agent rather than through the app.
One important caveat to keep in mind: refunds beyond the 24-hour window are never issued in cash unless your flight is canceled or significantly changed by Breeze. Instead, BreezePoints serve as the airline's credit system and can be applied to future bookings. These points are valid for 24 months from the date of issuance and can be used for partial or full payment of new flights. However, they are non-transferable and non-refundable, meaning you must use them yourself within the allotted time or lose their value. This system rewards customers who plan to fly with Breeze again in the future but may be less useful for occasional travelers.
To summarize, Breeze Airways does not charge change fees for most of its fare bundles, especially the Nice, Nicer, and Nicest categories. These options provide flexibility for travelers to modify their flights close to departure without penalty aside from covering any fare differences. In contrast, the No Flex fare offers very limited options and imposes steep indirect penalties when changes are necessary, especially close to the departure date. Breeze’s 24-hour refund policy offers universal protection for all bookings made at least seven days in advance, and changes initiated by the airline qualify passengers for full refunds or rebooking options. While Breeze’s app-based model simplifies booking management, the lack of a traditional customer service line may pose challenges for some travelers.
In the end, Breeze’s no-change-fee policy is attractive for flexibility-seeking passengers but only if you opt for the right fare bundle. The airline rewards those who plan ahead and choose fares aligned with their likelihood of needing to adjust plans. If flexibility is important to you, upgrading beyond the No Flex fare is highly recommended. Always review the specific fare rules during checkout to ensure your travel plans can evolve without financial stress.