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When you first think of asking Expedia a question, start online.








Begin by choosing the type of question—booking change, refund, itinerary details, or account help.







If you’d rather ask via chat, Expedia has a live chat function in the app and website.








Prefer asking by phone? No problem.







When asking a question, stay concise and courteous.





Expedia typically responds to inquiries via chat within a few minutes; email requests may take 1–3 business days.





To make sure your question gets answered thoroughly:
- Include relevant booking info – trip reference number, dates, and travel destination.
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Example question via chat or email:
This provides all necessary info—location, dates, request, and contact details—so the agent can quickly confirm or escalate.

Once your question is answered, the agent may email a written confirmation or update your itinerary.



Remember, Expedia is usually not the final provider.




So to recap: ask your question boldly, provide key booking info, use the support channel that works best, and stay polite and concise.

