Poodles, wrong on this one.
Both companies are required to Knock/Ring, Fed Ex is required to scan the barcode, Then Scan a door tag
that has the package location on it. This ensures that the online tracking system has the time,address, and location of package. Within minutes you can check online tracking to see when, where , and who signed for it if required.
The scanner's ask questions about whether or not it was a front porch delivery,Back porch, and has a custom option for imputing a different location. If a package delivery is disputed it is turned over to the investigation department and the driver interviewed, Most of the time the driver/ contract owner is fined and the package replaced.
Both companies are required to attempt to deliver signature required packages three separate days times, while leaving three separate scanned door tags for each day. If they don't do it complain. Look for a service cross on the package. it will contain the date,time,drivers initials , and reason code for non delivery . Such as 04 is for a closed business, 07 is for residential signature required. ect.
You have to understand that the driver is overloaded. he is running a max dot 14hr day. He is running a shit load of delivery and then has pickups. He is being pressured to come back clean by any means and may actually be being punished for bring back packages.
I drove for Fed Ex Ground for four years. I frequently did 150 stops a day with well over 1000 packages delivered, I would cover 200 miles and then pick load and unload another 1000 packages DAILY. I did this in 0 temps and 100 temps . I did this with a hernia, I did this with bone infections, I finally ended up destroying my shoulder to the point that I cannot ever drive professionally again. I did this for 750 a week with no benefits. I got in trouble if I brought a package back . I was docked my bonus when I didn't come back 100%. People got fired for not making the weekly percentages. Every one has a monkey on their back.
You want a little friendly advice , Try leaving a thank you note and a cold can of soda for your driver next time. I guarantee you will NEVER have an issue with your packages getting delivered.